Truecakes, Bangalore’s premier online eggless bakery brand, is currently hiring for the post of Customer Support Executive at their Bangalore office.
This is an excellent full-time opportunity for fresh graduates, job seekers, and entry-level professionals who possess strong communication skills and a passion for helping customers.
Job Overview
| Detail | Specifications |
| Job Role | Customer Support Executive |
| Company | Truecakes |
| Job Location | Bangalore, Karnataka |
| Experience Required | Fresher (0–1 Year) |
| Monthly Salary | ₹18,000 / month |
| Mode of Work | Full-Time / On-Site |
Key Roles & Responsibilities
As a Customer Support Executive at Truecakes, your primary goal will be to deliver outstanding customer experiences, assist buyers with their cake orders, and manage daily service queries
Call & Query Management: Manage high volumes of incoming customer calls, inquiries, and order updates efficiently
. Customer Care & Satisfaction: Identify and assess customer needs to ensure complete customer happiness and build long-term trust
. Product Recommendations: Analyze customer preferences and suggest relevant cake flavors, designs, and customized options
. Issue Resolution: Handle customer complaints promptly, offer suitable alternatives/solutions within target time limits, and follow up to ensure full resolution
. Target & Process Compliance: Meet personal and team call-handling targets while maintaining records of customer interactions and accounts
. Communication Standards: Follow set company communication procedures, guidelines, and customer service policies
.
Eligibility & Skill Requirements
Typing Speed: Good typing speed for handling live chats and maintaining internal logs
. Communication Skills: Excellent verbal and written communication skills in English and local languages
. Basic Computer Literacy: Proficiency with basic computer applications, internet browsing, and administrative software
. Work Ethic: High level of discipline, positive attitude, punctuality, and a problem-solving mindset
.
Why Work With Truecakes?
Fresher Friendly: A supportive environment designed to help fresh candidates transition into professional customer care
. Stable Salary: Fixed monthly salary of ₹18,000/month.
Growing Brand: Work with one of Bangalore’s rapidly growing e-commerce food and bakery brands.
How to Apply
Interested candidates can apply directly via YouthHub / Freshersworld using the original listing portal or reach out directly to the company:
Official Portal: Apply through YouthHub / Freshersworld ("Easy Apply" button)
Company Contact: Visit
truecakes.in
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Truecakes Hiring Customer Support Executive in Bangalore (Freshers Welcome!)
Are you looking to kickstart your career in customer service and client relations? Truecakes, Bangalore’s premier online eggless bakery brand, is currently hiring for the post of Customer Support Executive at their Bangalore office.
This is an excellent full-time opportunity for fresh graduates, job seekers, and entry-level professionals who possess strong communication skills and a passion for helping customers.
Job Overview
| Detail | Specifications |
| Job Role | Customer Support Executive |
| Company | Truecakes |
| Job Location | Bangalore, Karnataka |
| Experience Required | Fresher (0–1 Year) |
| Monthly Salary | ₹18,000 / month |
| Mode of Work | Full-Time / On-Site |
Key Roles & Responsibilities
As a Customer Support Executive at Truecakes, your primary goal will be to deliver outstanding customer experiences, assist buyers with their cake orders, and manage daily service queries
Call & Query Management: Manage high volumes of incoming customer calls, inquiries, and order updates efficiently
. Customer Care & Satisfaction: Identify and assess customer needs to ensure complete customer happiness and build long-term trust
. Product Recommendations: Analyze customer preferences and suggest relevant cake flavors, designs, and customized options
. Issue Resolution: Handle customer complaints promptly, offer suitable alternatives/solutions within target time limits, and follow up to ensure full resolution
. Target & Process Compliance: Meet personal and team call-handling targets while maintaining records of customer interactions and accounts
. Communication Standards: Follow set company communication procedures, guidelines, and customer service policies
.
Eligibility & Skill Requirements
Typing Speed: Good typing speed for handling live chats and maintaining internal logs
. Communication Skills: Excellent verbal and written communication skills in English and local languages
. Basic Computer Literacy: Proficiency with basic computer applications, internet browsing, and administrative software
. Work Ethic: High level of discipline, positive attitude, punctuality, and a problem-solving mindset
.
Why Work With Truecakes?
Fresher Friendly: A supportive environment designed to help fresh candidates transition into professional customer care
. Stable Salary: Fixed monthly starting salary of ₹18,000/month.
Growing Brand: Work with one of Bangalore’s rapidly growing e-commerce food and bakery brands.
How to Apply
Interested candidates can apply directly via Freshersworld using the original listing portal or reach out directly to the company:
Official Portal: Apply through Freshersworld ("Easy Apply" button)
Company Contact: Visit
truecakes.in
